Fire Damage Restoration Process

If you have experienced fire damage to your New Castle/Ellwood City/New Wilmington home or business, SERVPRO of Mercer and Lawrence Counties is here to help! We have specialized equipment, specific training, and certifications that allow us restore your home or business to preloss condition. When disaster strikes, a quick response is crucial to minimize secondary damages. Our crews are available 24/7, 365 for any emergency restoration need you may have for your New Castle/Ellwood City/New Wilmington home or business.

We understand you may be feeling confused, stressed and extremely vulnerable. Our experienced technicians will treat your family with empathy and your New Castle/Ellwood City/New Wilmington home with the utmost care. We also work closely with your insurance provider to facilitate a smooth and comprehensive restoration process. As a local restoration company, our goal is to provide premier service to Mercer and Lawrence County residents.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (724) 704-8939

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.