24/7 Emergency Service
How SERVPRO of Mercer and Lawrence Counties Cares for Your Belongings Differently
7/21/2021 (Permalink)
We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.
Fire damage, including smoke and soot, affects not only the structure of your home or business but also your belongings. SERVPRO of Mercer and Lawrence Counties understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.
At SERVPRO of Mercer and Lawrence Counties our philosophy is restore...don't replace. Within twenty-four hours we can collect, restore and return your emergency items back to you. The remainder of your soft goods can be recovered and restored within a week. This provides a simpler and faster claims settlement process and allows you to retain items with sentimental value.
Whether it be contaminated water and sewage, heavy smoke and soot, mold, or bio-waste contaminated goods, we can restore any item by removing 99% of any contaminants. We utilize the next generation of washing systems with patented restoration technology that is capable of restoring over 90% of the soft contents in a home to food grade clean.
Contents Restoration
SERVPRO of Mercer and Lawrence Counties specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:
- Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
- Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
- Spray and Wipe -Effective for items that can’t withstand wet cleaning.
- Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if we cleaned.
- Abrasive Cleaning - Involves agitation of the surface being cleaned.
- Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
Move-Outs/Pack-Outs
If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Mercer and Lawrence Counties can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:
- A quicker remodeling process
- Protecting items from potential damage
- Protecting contents from further on-site damage
When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.
Electronic Cleanup
Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:
- Television sets
- DVD players
- Computers
- And more
The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.
Document / Photograph Drying
When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Mercer and Lawrence Counties can save a great deal and help minimize additional damage.
Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:
- Air Drying
- Dehumidification
- Freezer Drying
- Vacuum Freeze Drying
- Vacuum Thermal Drying
Contents Claim Inventory Service
When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.
Our Contents Claim Inventory Service:
- Pre-loss list and value of contents
- Detailed and accurate report
- Better information to settle claims quicker
- Assistance with burden of proof for claims